Practice Innovations
The transformative impact of artificial intelligence (AI) is shifting wound management from traditional care to advanced, precise methods1. Similarly, recent advancements in Generative AI promises to transform individual learning experiences, leading to innovative educational tools2. Recognizing the importance of education in improving patient outcomes, we introduce "Wound Coach," an AI-powered chatbot platform that offers interactive, accurate, and context-aware learning for wound care professionals.
Methods:
"Wound Coach" is the product of an innovative collaboration between a leading wound education entity (WEE) and a digital wound-imaging company (WIC), utilizing WIC's advanced infrastructure*. It features a document management system for continuous updates to the educational library by WEE, and an interactive chatbot system that allows users to engage with these curated resources.
The chatbot framework utilizes Retrieval Augmented Generation (RAG) to ensure “Wound Coach” offers accurate information from WEE's library, eliminating AI hallucinations that are typically encountered with existing chatbots3. With its user-friendly frontend and backend prompt orchestration, the chatbot provides an interactive educational experience. To establish a foundation for privacy and scalability, the platform has been deployed on the cloud.
Results:
Initial tests of "Wound Coach," focusing on content relevance and accuracy, have shown promising results, confirming the platform's effective delivery of precise wound care information. A select group of healthcare experts will next rigorously test the platform to collect detailed feedback, further refining its functions and instructional value. This feedback will drive the continuous improvement of "Wound Coach," ensuring that the platform not only delivers accurate and up-to-date information but also aligns perfectly with the practical and educational demands of wound care specialists.
Discussion:
"Wound Coach" represents a crucial step forward in AI-driven wound care education, providing a scalable solution for ongoing professional learning. It emphasizes the standardization of care through up-to-date resource management and interactive user engagement. This platform could become an integral part of a modernized Continuing Medical Education (CME) system, offering dynamic and personalized learning experiences. "Wound Coach" evolution aims to revolutionize skill acquisition for healthcare professionals, ensuring access to the most current, standardized, and validated wound care practices.